What Happens If I Don’t Receive My Order?

Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you.

Tip: If you didn't receive one, be sure to check your spam or junk folders as there are times when it's sorted there.

Tracking information from couriers can take up to 24 hours to update, so don’t worry if your order’s whereabouts do not show up immediately. However, if the tracking doesn’t move after a couple of days, or your order hasn't arrived past the estimated delivery date, do drop us a line via this form. Our Customer Support specialists will be happy to help you check on your order!